Effective Date: 01/11/2024
At Triya, we aim to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds are processed.
1. Eligibility for Refunds
You may request a refund if:
- The product is defective or damaged upon
- You received the wrong
2. Refund Process
To request a refund:
- Contact us at info@triya.co or 1800-309-8980 within 14 workings days of
- Provide proof of purchase (e.g., receipt or order number).
- Return the item in its original packaging if
3. Non-Refundable Items
We do not offer refunds for:
- Digital downloads after access has been
- Sale or clearance
- Products damaged due to
4. Processing Time
Refunds will be processed within 7-10 business days to the original payment method.
5. Exchanges
Where applicable, defective items can be exchanged instead of refunded.
